JS Arborcraft Ltd
Effective Date: 22-04-2026
JS Arborcraft Ltd is committed to protecting your personal data and respecting your privacy. This policy explains what information we collect, how we use it, and your rights in relation to that data.
Information We Collect
We may collect and process the following information:
Personal Information
- Name
- Email address
- Phone number
- Address (where required for service delivery)
Technical Data
- IP address
- Browser type and version
- Pages visited and time spent on the website
How We Collect Information
We collect data through:
- Contact forms submitted via the website
- Direct communication (phone or email)
- Cookies and website tracking tools
How We Use Your Information
Your information is used to:
- Respond to enquiries and provide quotations
- Deliver our tree care services
- Communicate regarding ongoing or completed work
- Improve website performance and user experience
- Maintain internal records
We do not use your data for unnecessary or unrelated purposes.
Sharing of Information
We do not sell or trade your personal data.
Your data may be shared with trusted third parties where required, such as:
- Website hosting providers
- Analytics services (e.g., Google Analytics)
- Payment or invoicing platforms (if applicable)
All third parties are required to handle your data securely.
Cookies and Tracking
Our website may use cookies to improve functionality and understand how visitors use the site.
Cookies may collect:
- Website usage data
- Visitor preferences
You can control or disable cookies through your browser settings.
Data Retention
We only retain personal data for as long as necessary:
- Enquiry data: retained for follow-up and record purposes
- Client data: retained for the duration of service and any legal or regulatory requirements
Once no longer needed, data is securely deleted.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain types of processing
To exercise any of these rights, please contact us using the details below.
Data Security
We take appropriate measures to protect your data from unauthorized access, loss, or misuse. However, no online system is completely secure, and we encourage users to take standard precautions when sharing information online.
Contact Information
If you have any questions about this policy or how your data is handled, you can contact us:
JS Arborcraft Ltd
Email: jsarborcraft@gmail.com
Phone: 01628 302152
* Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.